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Business Analyst

Sydney | Contract or Temporary
Listed: 2019-02-04
With a customer-centric approach, this large insurance player has continued to go from strength to strength in a highly competitive market. To scale with this growth and improve their customer experience they have been undertaking a group wide transformation for new and current members

Operating as a specialized BA, your focus will be to support a re-vamp of their document management and customer communication processes. Key responsibilities will include:
  • Work with developers to understand needs and progress
  • Advise and manage expectations of key stakeholders
  • Document processes and guidelines for future use
  • Liaise with other project members including SME’s, Product Owners, Project Managers and Designers
  • Create user stories and manage product backlog
Our client is seeking an experienced BA who has a developed understanding of document management and customer communication processes from ideally a Private Health Insurance or General Insurance background. 

With a dedicated transformation office, our client has truly embraced the need for a change and you will be working in a fast-paced, agile environment. Whilst the role will be busy, our client is very outcome driven offering an excellent work life balance

For more info, please contact Robert Ladak via