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Service Delivery Manager - $140K pkg (readvertised)

Sydney | Full Time
Listed: 2019-05-15
About the company

The business is fundamentally an advocacy group for one of the largest business sectors in Australia. Based in the Sydney CBD, they have staff and stakeholders across the country. They have some 2000+ corporate members (many more individuals), and regularly host events for those members, which double as educational sessions & networking opportunities.

With a new CRM system in the pipeline, and a significant eCommerce presence already in place,  and they are just looking to ensure IT and IT services remain top notch. Hence they are looking to engage a service delivery manager to ensure that happens.

About the role

Sitting directly under the CIO, you'll be expected to not only engage internal & external stakeholders, manage vendors, but also to deputise for the CIO as and when needed.

ITIL and continuous improvement are big pieces of the puzzle. The successful candidate will be able to demonstrate using both to add value and improve the performance of IT and the IT team.

In terms of tech, Office365, Sharepoint, SAAS & CRMs are the key pieces.

So we are looking for?
  • Someone with runs on the board as an SDM
  • Someone who isn't just a big end of town person - this is a comparatively small organisation, with a high touch culture
  • Someone certified in ITIL
  • Someone who is polished, corporate & professional
  • Someone who has been involved the the support of business critical applications like CRMs and ERP platforms
Why apply?

As 2IC to the CIO, you'll have plenty of scope to contribute to strategy, and work with executive level stakeholders. You can really make your mark.

A great salary is on offer: $150K package (base + super) plus a bonus on top.

The location is centre of the CBD. Close to Wynyard, close to Town Hall, close to Martin Place.

This is also a role where genuine work life balance is on offer. You are not going to get calls at 2am when the CRM suite goes offline, nor work 60+ hour weeks.

Once settled into the role, there will also be some scope to work remotely.

So apply now!