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IT Support Analyst - $90K base - CBD based

Sydney | Full Time
Listed: 2021-10-13
The company

A well established niche player in the investment sector.

They have some 130 staff, split between two offices in Sydney & Melbourne.

The role

You'd be the go to IT support person for the Sydney office. So kind of a desktop support role in steroids.

They run a 100% Wintel environment. Office 365 (especially Outlook and Excel), Teams and Sharepoint are probably the key apps, but they also run/access a number of SAAS platforms and have an Azure/AWS backbone themselves. In terms of networking they are a Cisco shop.

They have a external partner who real with level one issues like password resets, dealing with access privileges, etc. Frees you up to focus on the meaty issues.

So what are we looking for?

Someone with a strong IT support background. You don't need to have supported all of what is listed above, though you'd want a strong body of Wintel support skills.

It would be a real bonus if you knew your way around SQL, could write VBA macros, or could do some basic scripting. Experience in the Finance Sector would also be a real plus.

The personality piece though is also key. We need someone with a strong customer service ethic, with a can do attitude. You also need to be someone who can solve problems independently, do your own research, etc rather than tick and flick to someone else.

We also want a strong communicator. Friendly and easy to chat to.

Your reward?

  • An independent, varied IT support role
  • Up to $90K base salary
  • A professional, well managed environment
  • A quality tech stack to work with
  • Lots of scope to lean and grow

Sound good? Well apply now!