Employee Spotlight: Carl McDonald


For this month’s Employee Spotlight we spoke to Carl McDonald. Have a read to find out what motivates him, key career lessons he’s learned and more.

What’s a fun fact about you that many people may not know?

This is now the 4th country I’ve lived in: England, Spain (2 separate occasions), Russia and now Australia.

What do you like to do when you aren’t working?

I’m big into making the most of my free time, this can vary from weekly date nights exploring new restaurants, going to shows, booking in camping weekends and playing football or golf with mates. Keeping myself busy helps me shut off from work and replenish my energy to be ready for the next day.

You’re happiest when?

I’m traveling somewhere new with Pooj, luckily she has the same travel bug as me.

Is there a quote you live by?

“You only live once, but if you do it right, once is enough.” – Joe Lewis

How do you define success?

Very cliché but I define my success by happiness. Work is a big part of your life and you really need to be doing something that you can be happy in. Working for SustainAbility has definitely given me the tools I need to be happy; A great team environment with what are now life-long friends, a fantastic client base so that I’m able to bill and earn good money, education and training to continuously better myself, great incentives and events that feed my travel bug, the list goes on!

What motivates you?

Competition, there is nothing I find more frustrating than not being the best at something, this has always been my approach to work and I will look to find new and innovative ways I can offer the best service, whether that be for my clients, candidates, through to anyone I manage or mentor.

What doors has recruitment opened that you didn’t expect it to?

When I studied languages at university I did it for my love of travel. Little did I think I’d be in a job that isn’t utilising my languages but still allows for me to do all the traveling I want. Good recruiters are such a valuable resource that you really can travel and work around the world in this job.

What are three career lessons you have learned so far?

  • Being an honest, transparent and genuine person is the best new sales technique. Clients that like you and trust you, stay with you.
  • Immersing yourself and being passionate about what you recruit is super important, being able to speak with a high level of market knowledge and offer insights adds so much more value and is the only way I believe we can truly call ourselves “Consultants”
  • Resilience and bouncebackability when starting out in recruitment or a new desk are two of the most important traits to have. There can be a lot of ups and downs in recruitment, it’s important to enjoy the ups and understand the downs are only temporary, especially if you work hard.


If you could learn to do anything, what would it be?

I’ve always dreamt of being a pilot, which probably stems from my love of travel. How awesome would it be to fly yourself somewhere for the weekend!

What are you most grateful for from your time at SustainAbility?

I think last year really put a spotlight on a companies’ values and morals and how they treat their employees. Hearing horror stories around the industry around redundancies as well as big salary deductions, the directors here showed they really do put their employees first. They took the hit so we didn’t have to. We were given the opportunity to take voluntary unpaid leave but were never forced. Commission and salaries were paid out as normal. They backed us through what was a really tough period and I’ll forever be grateful for that.