Employee Spotlight: Rob Ladak

For this month’s Employee Spotlight, we spoke to Rob Ladak, 2020’s SustainAbility Consulting Employee of the Year. We’ve talked to Rob about his fondest memories with us, the advice he’d give to new hires, some of the key lessons he’s learnt throughout his career and more.

rob birthday

How long have you worked with SustainAbility?

I’ve worked for SustainAbility for the past five years.

Is there a quote you live by?

You regret the things you don’t do rather than the things you do.

What’s a fun fact about you that many people may not know?

I was Ken Jeong’s (Mr. Chow from The Hangover) personal trainer for about two weeks while he stayed in a hotel I worked at!

What is your proudest career moment and why?

It would have to be billing one million dollars in 2020. It’s a very rare achievement in recruitment and it’s something I had in mind since joining. 18 months after shifting my focus from the Finance market to IT Project Services, I was able to go from a standing start to billing 1 million in a calendar year.

What are three career lessons you have learned so far?

The biggest mistake you can make is not learning from your mistakes.

Always have the belief and confidence to try something, even if you’re unsure about it.

Don’t focus too much on your losses, it’s just as important to remember your wins

What do you like most about your job?

I like that you’re in control. Recruitment isn’t your average 9-5, with a set salary, hours and a pre-set task load. Recruitment gives you the opportunity to run your own desk, where working hard has a direct impact on your success. I’ve been able to fast track my success and earnings – you don’t need 15 years of experience to be successful in recruitment. Of course, there are skills that you need to learn, but if you’re good enough and put the work in, age is not a determinant of success.

What’s your favourite thing to do when you’re not working?

Sports mainly, I really like to be outdoors and get bored being stuck inside! I take advantage of the Australian lifestyle and enjoy golf, tennis and football.

What gets you out of bed every morning?

I’ve always been target driven and being perceived as successful in my job has always been important to me. Being successful and maintaining my success is a key driver for me.

What advice would you give to new hires?

In recruitment, whether you have a successful start or not – you will eventually hit a tough period. That’s when you need to stick to the process and keep pushing. If you keep working through that tough period, you’ll get out of it. No one in recruitment has gone in an upward trajectory for their entire career – and I think that the way you react to a down point signifies how successful you can be.

How has SustainAbility changed since you joined?

I joined a growing business, so you can imagine that a lot has changed in the past five years. They have stuck by the vision and plan they envisioned from the beginning and everything they promised me has rung true. They’ve kept a great culture, hired awesome people and given me the freedom and the bandwidth to be really successful in a positive environment. Not to mention maintaining our success through COVID-19 and protecting the people that work here.

Additionally, in the time I’ve been here, I’ve seen Lotus People grow into an amazing business as well as SustainDigital and SustainHealth come on board and flourish. It’s been amazing to see Sinead, Hollie, Kay and their teams develop such successful companies.


What is your fondest memory with SustainAbility:

There have been loads of great memories but I loved the two team trips to Kangaroo Valley. Having the opportunity to spend time with colleagues without access to technology was a great chance to build up a strong team ethic. It really reemphasised how much I enjoy spending time with the people I work with.


What are you most grateful for from your time at SustainAbility:

It would have to be the unwavering support from all the directors. They placed a lot of trust in me and empowered me to do my job whilst giving me total support. It allowed me to stay true to what I wanted when I first started.

I am very grateful for the support I have received to start managing my own team and develop resourcers into established consultants. The directors responded to what I needed, with internal and external training and guidance when I needed it.