My First Year in Recruitment


Last week we sat down with Abbey Dawson, and asked her all about her first year in recruitment. 

To start, tell us where you were before recruitment?

Last year I graduated from Charles Sturt University with a double degree in business and communication (public relations). I jam packed so much into the past 4 years, I studied at the University of Kentucky for a year, did an internship in Prague and travelled Asia! I learned a lot and had even more fun doing it!

How did you get into recruitment?

I guess like most people… I just fell into it! I had no idea what I wanted to do after university but I was keen to get stuck into work and gain experience. Recruitment really stood out to me because I’m passionate about building relationships and working with people to create positive change. I think one thing to remember about recruitment is that it’s an awesome career that gives you skills that can take you anywhere!

What have you learned in your first year at SustainAbility?

  • Celebrate all the wins, no matter how big or small
  • People remember everything, always be kind and genuine
  • Work hard and enjoy yourself while you’re doing it


What attributes helped you to be successful during this time?

Resilience, accountability and transparency are so important! Everyone is really feeling it this year. Always take accountability, learn from everything and be transparent with your leaders.

What has surprised you most about working in recruitment?

How much it builds your confidence and communication skills!

What do you love most about your role?

I love building relationships with candidates, understanding their needs and making things happen for them. I got my job through a rec to rec so I have a lot of respect for the process and know how significant it is to someone.

I love where I work (no really… I do!). I admire effective leadership, it’s something I’m passionate about and I think the directors have done a really good job of building a team of legends who are great at what they do.

If you could start again, what would you do differently?

Go on a holiday before… a big one!

How have you found the training and development has impacted your success?

The directors have invested so much into my training and development which has allowed me to really understand the process and push myself to become a better recruiter. I’ve become more confident within my position and can really see the difference from all the training I am continuingly getting.

One thing I have loved about SustainAblity is that they understand every recruiter is different and they encourage you to find what your recruitment style/approach is. I’ve worked alongside multiple consultants, across different tech, which has allowed me to understand the market and learn from a diverse group of consultants.

The consistency of the training and development at SustainAbility keeps me on my toes and challenges me. The directors are always working with me and setting goals weekly, it’s a very beneficial & collaborative environment to learn in.

Why did you choose SustainAbility?

I wanted to join a company that are committed to their people and love what they do. They have strong values and really challenge the stereotypical recruitment environment that I’m sure we’ve all heard of! Genuine people working together toward a common goal.

What advice do you have to future trainee consultants?

I would really encourage people to lean on their colleagues and not be so hard on yourself. I am lucky to work in such a great culture with fantastic leaders so I really make the most of that and lean on them as much as possible. Back yourself, work hard and have fun!

Oh, and write everything down!!!

Want to join the team at SustainAbility? 

If you’d like to know more about what it’s like to work at SustainAbility Consulting, check out our careers page or email Cynthia Imad, our Internal Talent Manager at